Front End Manager-in-Training, Large Store in Nome, AK at Alaska Commercial Company

Date Posted: 10/2/2017

Job Snapshot

Job Description

In your role as the Front End Manager-in-Training, Large Store, you’re accountable to learn the Front End functions according to company operating standards, to satisfy customer requirements in all areas of customer service. You merchandise the Front End to exceed established profit goals, and you support the rest of the store management team and foster positive customer relationships.

Alaska Commercial Company (ACC) is a growing company with a long history of serving rural Alaskans. For more than 140 years, we have been providing groceries and general merchandise to the people of Alaska. As was true more than 140 years ago, our stores continue to be a vital center of local community life. In 1992, the company was purchased by The North West Company (NWC) from then owner The Commercial Enterprise Development Corporation of Alaska. This acquisition by NWC made the combined companies the largest North American rural retailers and one of the largest employers in the State of Alaska. Learn more about ACC: acvaluecenter.com.

Your Role:

  • Ensure the Front End meets and exceeds all standards of customer service, satisfaction, presentation, and cleanliness;
  • Arrange the use of A.C. Front End Best Practices so they’re used to teach the standards and skills for cashiering, retail basics, and loss prevention;
  • Deal quickly and effectively with customer complaints, requests, and inquiries;
  • Provide proper staffing of Front End to meet daily business needs, including breaks and meal periods;
  • Manage operating for profit key points: fixed and volume expenses, supplies, labor, operating statement, sales, and loss prevention;
  • Ensure compliance with Federal, State, and Local regulations that impact our daily business operations in the areas of Tobacco, Liquor, Weapons, Ammunition, Fuel, COOL Program, (Country of Origin Labeling) and Food Handling; and
  • Provide supervision in ordering and receiving of front end displays, supplies, and rotation of merchandise.

Salary: 18.00

Job Requirements

Desired Skills & Experience:

  • Strong customer service skills;
  • Record of bottom line and sales results in previous roles;
  • Knowledge of food supply industry and experience with managing supply chains;
  • 3 years of management experience in retail;
  • Ability to interpret a variety of instructions, both verbally and written;
  • Computer knowledge of Excel and Outlook;
  • Strong knowledge of meat operating principles;
  • Ability to work with confidential information;
  • Strong analytical and leadership skills; and
  • Keen attention to detail and customer driven.

Joining ACC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

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